Veerasandra is not the shop floor. The shop floor is Ganesh Complex, Electronic City, opposite Infosys, above the TVS showroom. You walk the laptop in.
Ask which part is going in
They will say screen, battery, keyboard, SSD or hard disk, or fan and heat sink before they fit one. A virus clean is named as a clean, not as a part. You can stop if the name is not the job you wanted. Old files are not promised onto a new drive.
The benefit is a named part
You are not surprised by what went into the machine. Paid work waits for the quote.
Call 099724 47766 and ask them to name the part. The services page, the Veerasandra repair page, and the main tech page are the same bench.