The Wipro Limited area is not a repair bench, and SAI does not station anyone there. The bench is Ganesh Complex, Electronic City, opposite Infosys and above the TVS showroom. The laptop is repaired after you carry it out.
The work happens after the campus gate
At Ganesh Complex they can deal with a cracked screen, a fading battery, a dead keyboard, a crawling drive, hot wrists, or a virus. A slow or failing drive may be answered with an SSD or a new hard disk. Malware is a clean. They say which repair your laptop needs.
No repair is waiting inside the workplace
You are not leaving the machine at a campus desk. The quote is spoken at Ganesh Complex, and paid work starts only once you accept it.
Contact 099724 47766 and describe the fault before you leave the campus. The services page, the Wipro area repair page, and the main near page are the bench outside.