Neeladri Nagar is a morning address for some of these laptops. The afternoon opening happens at SAI Laptop Service, Ganesh Complex, opposite Infosys. Nobody from the shop walks out to Neeladri Nagar to fetch one.
Two ways a battery fails
A pack that will not take current is one fault. A pack that has swollen and lifted the deck is another, and both are battery jobs. They are not renamed as screen jobs. A dim panel, silent keys, a slow disk that may need an SSD or a new hard disk, a loud fan, and a virus clean are judged on their own.
The pack is named as a pack
You know it is the battery before anyone orders one. Paid work follows the quote, not a guess.
Phone 099724 47766 and say the pack will not charge. The services page, the Neeladri Nagar repair page, and the main PC page are that afternoon bench.